1. Information We Collect
When you register and use the in2it platform, we collect several categories of information to ensure the service runs properly and securely. The types of data collected are as follows:
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your account.
Device & Browser Information
In2it automatically records technical information such as IP address, device type, operating system, browser type, and screen resolution. This data helps us identify technical issues and optimise display across various screen sizes, including Android and iOS smartphones.
Local Payment Information
To process deposits and withdrawals in MYR, we collect payment-related information based on your chosen method, including bank name, FPX transaction reference numbers, or digital wallet IDs. Full bank account numbers are not stored directly by in2it.
Cookies & Usage Data
We use cookies and similar tracking technologies to understand platform usage patterns, store language preferences, maintain login sessions, and improve the overall user experience. You can manage cookie settings through your browser, though disabling cookies may affect certain platform features.
2. How Your Information Is Used
In2it uses the information collected solely for legitimate purposes necessary to operate the platform. We do not sell users' personal data to any third party for marketing purposes.
The primary purposes for which we use your data include:
- Processing account registration, login, and user identity verification.
- Managing MYR deposits and withdrawals and generating accurate transaction records.
- Providing effective customer support whenever you reach out to our team.
- Sending important account notifications such as transaction confirmations, security alerts, and service updates.
- Detecting and preventing fraud, unauthorised access, and maintaining platform security.
- Complying with legal obligations and regulations in force in Malaysia.
3. Data Storage, Security & Third-Party Sharing
Data Retention
All in2it user data is stored on secure servers with strict access controls. We retain data for as long as necessary to provide our services and comply with legal requirements. Closed account data is kept for a minimum of three years for audit and compliance purposes before being securely deleted.
Data Security
In2it implements appropriate technical and organisational security measures, including data encryption in transit via HTTPS, role-based access controls, and continuous monitoring to detect suspicious activity. While we take every precaution, no system can guarantee absolute security.
Third-Party Sharing
In2it does not sell or rent users' personal data to third parties. We may share necessary information with payment service providers (such as FPX and digital wallet processors) and technical infrastructure providers that help operate the platform, subject to strict confidentiality agreements. Disclosure may also occur where required by law or a valid court order.
4. User Rights Over Personal Data
As an in2it user, you have certain rights regarding your personal data under applicable Malaysian law. These rights include:
- Right to Access
- You may request a copy of the personal information we hold about you at any time. Such requests will be processed within a reasonable timeframe.
- Right to Rectification
- If you find that the information we hold about you is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting in2it support.
- Right to Erasure
- You may request the deletion of your account and personal data, subject to legal requirements and minimum record-retention obligations set by the relevant authorities in Malaysia.
To submit any request relating to your personal data rights, please contact the in2it support team by email at: [email protected]. We will respond within the stipulated timeframe.
5. Policy Changes & How to Contact Us
In2it reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features. Any material changes will be communicated to users via an in-platform notification or registered email.
The latest effective date is always displayed at the top of this document. Continued use of the in2it platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about how in2it handles your personal data, please get in touch with us:
- Support email: [email protected]
- Section FAQ for general guidance on account and privacy matters
The in2it team will endeavour to respond to every query transparently and within a reasonable timeframe, in order to maintain the trust of our Malaysian users.
Your Data, Protected. Your Experience, Our Priority.
Visit the FAQ section for further enquiries, or log in to manage your account privacy settings.